List Conversations
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
The status of the conversations.
started, ended, queued The date before which the conversations were created.
The date after which the conversations were created.
The index of the page to return.
The limit of items to return in the page.
Response
The total number of conversations.
The current index of the page selected.
The list of conversations returned.
The account id associated with of the conversation.
The agent configuration used for the conversation.
The hooks of the agent. These are used for real-time conversation events such as function_calls, messages and much more.
hang_up phone_call:connection_requested, phone_call:rejected, phone_call:accepted, function_call:triggered, conversation:started, conversation:ended, conversation:duration, speech:started, speech:ended, message:sent, message:generated The initial message that the agent will say. If null, the agent will wait for the user to speak first.
The language model provider.
openai The credential id to use for the provider. If null, we include the provider cost in the conversation.
The maximum number of tokens to generate for an each response from the agent. Default is 300.
The OpenAI language model to use.
gpt-3.5-turbo, gpt-3.5-turbo-0125, gpt-3.5-turbo-1106, gpt-3.5-turbo-16k, gpt-3.5-turbo-0613, gpt-4-turbo, gpt-4-turbo-2024-04-09, gpt-4-turbo-preview, gpt-4-0125-preview, gpt-4-1106-preview, gpt-4-0613, gpt-4, gpt-4o The temperature of the model. Default is 0 for optimized caching performance.
0 < x < 2The maximum conversation duration in seconds. If null, the conversation can be of any duration. The default value is 10 min.
The metadata of the agent. This is used to store additional information about the agent.
The prompt of the agent.
The transcriber provider.
deepgram The credential id to use for the provider. If null, we include the provider cost in the conversation.
Specific keywords you want to detect in the transcription. This is useful to correctly understand product or company names.
The selected language for the transcription.
en, fr, es, de, it, nl, pt, ru, ja, cs, da, el, hi, id, ko, no, pl, sv, tr, uk The deepgram model to use.
nova-2, nova-2-general, nova-2-meeting, nova-2-phonecall, nova-2-finance, nova-2-voicemail, nova-2-medical, nova-2-drivethru, nova-2-automotive, nova-2-conversationalai The voice provider.
playht The credential id to use for the provider. If null, we include the provider cost in the conversation.
The playht model to use.
susan, william, phoebe, arthur, ayla, dylan, madelyn, oliver, sophia Control how fast the generated audio should be. A number greater than 0 and less than or equal to 5.0
0 < x < 5A number between 1 and 30. Use lower numbers to to reduce how strong your chosen emotion will be. Higher numbers will create a very emotional performance.
1 < x < 30A floating point number between 0, inclusive, and 2, inclusive. If equal to null or not provided, the model's default temperature will be used.
0 < x < 2A number between 1 and 2. This number influences how closely the generated speech adheres to the input text.
1 < x < 2The webhooks of the agent. These are used for real-time conversation events such as function_calls, messages and much more.
The method of the webhook.
GET, POST The url of the webhook. Where the requests will be sent.
phone_call:connection_requested, phone_call:rejected, phone_call:accepted, function_call:triggered, conversation:started, conversation:ended, conversation:duration, speech:started, speech:ended, message:sent, message:generated The id of the conversation.
The status of the conversation.
started, ended, queued The type of conversation.
inbound_phone_call, outbound_phone_call, web_call The uri of the conversation.
The id of the agent used in the conversation. Returns null if the conversation did not use an existing agent.
The cost breakdown of the conversation.
The cost of the agent.
The cost for the agent usage (USD).
The provider of the agent (i.e VoiceOS).
voiceos The number of seconds used for the agent orchestration.
The language model cost.
The cost for the language model usage (USD).
The number of input tokens used for the language model.
The number of output tokens used for the language model.
The provider of the language model.
openai, google The total cost of the conversation (USD).
The transcriber cost.
The cost for the transcriber usage (USD).
The provider of the transcriber.
deepgram, azure The number of seconds used for the transcriber.
The voice cost.
The number of characters used for the voice.
The cost for the voice usage (USD).
The provider of the synthetizer.
azure, elevenlabs, rimeai, deepgram, playht The telephony cost. Returns null if the conversation was over web.
The cost for the telephony usage. Returns zero, if the phone number was imported.
The provider of the phone number used.
twilio The number of seconds used for the telephony.
The end time of the conversation. Returns null if the conversation is has not ended.
The reasons the conversation ended.
agent_ended, user_ended, unknown The phone call details of the conversation. Returns null if the conversation was over web.
The start time of the conversation.